FAQ

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Answers

1. What is social media?

The term social media refers to the use of web-based and mobile technologies to turn communication into interactive dialogue, according to Wikipedia. Facebook, Twitter, Linked In, foursquare, and You Tube are examples of web-based technologies used to create and exchange dialogue. .

2. How can social marketing improve brand awareness or increase visibility?

Facebook has 250 million active users, Twitter has 175 million registered users, LinkedIn has more than 100 million members, foursquare has over 10 million users worldwide, and You Tube has 490 million unique users every month. Consumers are using these social media platforms to share, exchange, and discuss their experiences on a daily basis; whether the experiences have been good or bad, they are being discussed. Having a company presence on these platforms will allow you to get you involved in the discussions, learn about what people are saying about your product or service, and get your company noticed!

3. Is social media marketing used instead of traditional marketing?

Your social media presence (Facebook, Twitter, LinkedIn, etc.) should compliment your television, print, radio, and internet marketing efforts.

4. What types of businesses use social media to market their products or services?

Nearly all businesses can benefit from including a social media strategy into their marketing mix. The trick is finding out where your customers hang out (Facebook, Twitter, etc.) and then engaging with them on their desired platforms. Walker Marketing Group can help you figure that out.

5. How has social media transformed the way we do business?

Social media has catapulted word-of-mouth marketing to the next level. People buy from people they trust. Social media allows millions of people to communicate using platforms like Facebook and Twitter to recommend, defend, complain, and discuss products and services. Engaging in social media not only allows your company to join the conversations, it allows you to shape the conversations. What are people saying about your product or service?

6. What is the future of social media?

Social media is an ever evolving medium. As technologies change, so will the way people use social media to learn about your business. But one thing is for certain, social media is transforming the way people do business. Companies that use social media are learning more about their customers and are able to provide solutions that meet their customers wants and needs. Customer appreciate businesses that not only listen's to their wants and needs but responds. Social media allows companies to provide products and services by listening and responding to their target audience.

 

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